Carlin MacKenzie

EXPERIENCE

Internet Security Company, Netcraft — Computer Scientist

JUNE 2019 — AUGUST 2019, JUNE 2020 — AUGUST 2020

Backend development maintaining internal systems in Perl and PHP. Creation of SQL queries and tables. Features I implemented improved phishkit classification by 50%. Initiated first redesign of the company website since 2013 improving UX and accessibility. Images available on request.

Café, Dynamic Earth — Café Assistant

NOVEMBER 2018 — MAY 2019

Made coffees, operated the till, cashed up, cleaned tables and assisted customers with any queries that they had.

Event Organiser, 3D/2D — Take Down Crew

SEPTEMBER 3 2018 — SEPTEMBER 5 2018

Assisted with manual handling, deconstruction of the decking and the use of electric tools.

Theatre Group, C Venues — IT Manager

JULY 2018 — SEPTEMBER 2018

Responsible for all IT across 6 venues, including ticket sales, bars, offices and IT support.

Voice over Internet Protocol
  • Creation of SIP accounts, call groups, pick up groups, dial plans
  • Adapting analogue phones to run over VoIP
Network
  • Managing patch room and our 4 subnets
  • Network maps
  • WAPs and routers
  • Remote access to networks on other sites
Printers – Ticket, Till, Inkjet
  • Set up connection to IP printers
  • Ensuring all users can print to the network inkjets
IT Store Room
  • Created a new layout for the IT store room from scratch
  • Created a logging system so equipment could be checked out
Via Ticketing System
  • Teaching users how to use the system
Computers
  • Imaging of Macs and MacBooks
Goodtill – PoS system
  • Managed reports, connecting IP printers to the system and menu design
Email Client
  • Set up of IMAP accounts and troubleshooting user problems

Charity, Scottish Language Dictionaries — Document Processor

MARCH 2018 — PRESENT

Parsing text from documents formats such as PDF and RTF. Removing formatting and standardising text for use in corpora, through extensive use of regular expressions and macros.

Coffee Shop, Cafe Noir — Front of House

OCTOBER 2017 — JANUARY 2018

Operated cash register, prepared cold foods such as sandwiches, served coffee, organised displays, cleaned and sanitized all areas including toilets.

Restaurant, Josephine’s Tapas — Waiter

AUGUST 2017 — SEPTEMBER 2017

Managed customer orders, served food, operated cash register, maintaining hygiene and organising displays.

Pupil Council, Robert Gordon’s College — Leader

AUGUST 2016 — MARCH 2017

Founded and laid the groundwork for the committee. Roles included recording all issues, delegating tasks, creation of surveys and communicating across departments, including heads of school.

IT Services, University of Aberdeen — Desktop Deployment

JUNE 13 2016 — JUNE 17 2016

Responsible for unpacking, imaging and delivering hardware in the University.

Burger Van, Helen’s Kitchen — Cashier

DECEMBER 2015 — JUNE 2017

Handled all cash transactions, customer orders, hygiene and organising displays.